ITC Infotech Hiring Technical Voice Support
ABOUT JOB AND REQUIRED SKILLS :
Company Name: ITC Infotech India Ltd
Company Website: www.itcinotech.com
Designation: Technical Voice Support
Experience : 0-2 Years
Education: Any Graduate
Job Location: Bangalore
Industry: Software/It
Job Details:
Provide the Tier 1 Technical voice based support to end users colleagues, guests. Provide troubleshooting and technical support via phone, web based tools and email. During problem escalations, act as a liaison between the customers and Tier 2 support.
Required Skills:
- Should have a strong understanding of Networking TCP/IP, Internet connectivity Issues.
- Strong Windows related Applications Troubleshooting skills.
- Fluent in Spoken English Language.
- Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.
- Innovative thinker who is positive, proactive, and readily embraces change.
Company Profile:
ITC Infotech is a CMM Level 5 company provides services & solutions. ITC infotech was founded in 2000 and headquartered in Bangalore. ITC Infotech has service across more than 140 countries and provides end to end solutions. Supported by ITC’s strong business fundamentals and our corporate vision &resources are totally aligned to deliver to our global clients the true essence of Business friendly Solutions, innovatively and cost-effectively. The Domain Space verticals such as Manufacturing CPG & Retail, Hospitality and Travel,Financial Services.
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